✨ Policy & Terms ✨
📢 PLEASE READ BEFORE PLACING YOUR ORDER
🚫 ALL SALES ARE FINAL 🚫
🛍 ORDERING 🛍
To ensure your package is properly delivered within the advertised time frame, please double-check the following when placing your order:
- ✅ Correct Size
- ✅ Correct Address (including Apt/Suite #)
- ✅ Correct Email
- ✅ Proper Punctuation
BLVCK LUX is not responsible for incorrect information.
📅 Business days do NOT include weekends or holidays.
🚚 SHIPPING 🚚
Shipping fees are non-refundable. If you refuse a shipment from BlvckLux.com, you will be responsible for the original shipping charges plus the return cost.
📦 We do not ship to PO Boxes.
⚠️ Some packages may arrive separately due to product availability and warehouse processing.
🔹 Discreet Packaging – Orders are shipped in plain, unmarked packaging for privacy.
🔹 Customs & Import Fees – Customers are responsible for checking local regulations and paying any applicable customs fees.
🔹 Supplier Delays – Orders rely on third-party suppliers, which may cause occasional shipping delays.
🔹 Restricted Shipping Locations – We cannot ship adult products to certain regions. Please check before ordering.
📦 TRACKING 📦
If your tracking information states your package was delivered, but you haven’t received it, please contact USPS directly.
📍 We ship to the exact address provided—please ensure it's correct!
🚫 We are not responsible for lost or stolen packages marked as delivered and do not offer refunds for such cases.
⚠️ IMPORTANT SHIPPING INFORMATION ⚠️
Due to high order volume, we cannot cancel an order after it has been placed.
⏳ Please allow 1-7 Business Days for order processing.
📦 SHIPPING RATES & DELIVERY TIMES 📦
Orders will not ship until after processing is complete.
- 🚀 First Class Shipping: 1-5 Business Days
- 🚀 Priority Shipping: 1-3 Business Days
📍 Orders typically arrive 1-3 days after USPS scans them, but in rare cases, please allow an additional 3 days.
⏳ For Faster Delivery: Order Monday-Friday to avoid weekend delays.
🛍 Black Friday Sale: Please allow 7-14 business days for processing and shipping.
Shipping resumes on the next business day after a holiday.
💖 RETURNS/EXCHANGES 💖
🚫 ALL SALES ARE FINAL.
Due to the intimate nature of our products, we do not accept returns or exchanges for hygiene reasons.
🔹 If our team makes an error, we’ll correct it as soon as possible.
🔹 If an item is out of stock, we will issue a store credit for that item.
Thank you for shopping with BLVCK LUX ✨
SMS/MMS Mobile Message Marketing Program Terms and Conditions
Blvck Lux (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in, subject to these Mobile Messaging Terms and Conditions (the “Agreement”). We may modify or cancel the Program or any of its features without notice. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts. We may also modify this Agreement at any time and your continued use of the Program following the effective date of any such changes shall constitute your acceptance of such changes.
The Program allows Users to receive SMS/MMS mobile messages by opting into the Program, such as through online or application-based subscription forms. Your consent to receive automated marketing text messages is not required as a condition of purchasing any goods or services. Regardless of the opt-in method you used to join the Program, you agree that this Agreement applies to your participation in the Program. If you have opted in, the Program provides updates, alerts, information, promotions, specials, and other marketing offers (e.g., product discounts) from Blvck Lux via text messages through your wireless provider to the mobile number you provided. SMS/MMS mobile messages may be sent using an automated telephone dialing system or other technology. Message frequency varies. You are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP to any mobile message from Us in order to opt-out of the Program. You may receive an additional mobile message confirming your decision to opt-out. You understand and agree that the preceding options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.
For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.
We may change any telephone number we use to operate the Program at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Program are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages, including, without limitation, notifying us immediately if you change your mobile number.
You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages, or costs arising from your use of the Program or from you providing us with a phone number that is not your own. If at any time you intend to stop using the mobile telephone number that has been used to subscribe to the Program, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the Opt-Out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a required part of these terms and conditions. You further agree that, if you change your telephone number without notifying Us of such change, you agree that you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by Us, or any party that assists in the delivery of the SMS/MMS mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number.This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs.
You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Program, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
You may not use or engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.
Thank you for choosing Blvck Lux!